I've spent my career leading supply chain and operations, solving problems, improving performance, and building the processes needed to support profitable growth.

That experience includes serving as Chief Operating Officer and leading operations across global contract manufacturing, sourcing and procurement, S&OP and inventory planning, 3PL and logistics, quality and regulatory compliance, and the outsourced finance and IT functions growing businesses depend on.

I've worked with products sold through retail, Amazon, eCommerce, and B2B channels, including hands-on experience with founder-led and private equity-backed businesses. Much of that work has involved stepping into operations that weren't performing as they should, identifying what was causing the problem, and putting practical solutions in place.

I founded Elevate Operations to bring that same hands-on operational leadership to founder-led and mid-market CPG businesses that need experienced support but aren't ready to add a full-time operations executive.

Experience in Regulated & Complex Operations

Some operational problems carry consequences beyond cost and service. In regulated industries, the solution also has to account for compliance, product quality, documentation, and customer and regulatory requirements.

My experience includes hands-on responsibility across several regulated and operationally complex environments:

FDA Medical Devices & OTC Drugs
cGMP compliance, manufacturing site transfers, validation and stability testing, FDA product listings and facility registrations, and FDA-483 remediation.

Cosmetics & CPG
Contract manufacturing, component sourcing, production scheduling, quality requirements, and international freight and tariff management.

HAZMAT Chemicals & DOT Compliance
Chemical containment requirements, dangerous goods transportation, carrier requirements, and DOT compliance.

Reverse Logistics & Recall Management
Product recalls, collection and segregation, disposition, CMO coordination, and minimizing disruption to customers and the market.

Inventory & Working Capital
S&OP and forecasting, safety stock, MOQ management, shelf-life issues, and slow-moving, obsolete, short-dated, and damaged inventory.

Measurable Results

$1.425M reduction in cost of goods
Reduced annual COGS by 24% across three sourcing initiatives over a two-year period.

5-point gross margin improvement
Improved gross margin from 40% to 45% by eliminating low-contribution SKUs, equivalent to $500,000 in additional annual gross profit on $10 million in revenue.

$120K reduction in annual obsolete inventory
Reduced obsolete inventory by 11% through improved S&OP forecasting, tighter MOQ negotiations, shelf-life extension testing, and cross-functional liquidation of slow-moving inventory.

$105K reduction in warehouse costs
Reduced warehouse expenses by 10% through case-pack consolidation.

98% order fill rate and on-time delivery
Maintained service performance across third-party logistics partners.

$1.37M in working capital freed
Reduced working capital requirements by 37% within nine months by implementing a formal S&OP process.

Hands-On Operational Leadership

Fractional leadership should do more than provide advice. When needed, I work directly with your team, suppliers, contract manufacturers, and service providers to address the issue and move the operation forward.

But the goal isn't to make your business dependent on me. My approach is to put the processes, ownership, and accountability in place so the operation continues to work when I'm not in the room.

How an Engagement Begins

I typically work with founder-led and mid-market CPG businesses where growth has created operational complexity that the existing team no longer has the time, experience, or bandwidth to manage effectively.

It starts with a conversation about what's happening in your business, what you've tried, and where the issue is having an impact. You don't need to have the problem fully diagnosed before reaching out.

Depending on the situation, the right next step might be a focused operational diagnostic, a specific project, or ongoing fractional COO support. The scope depends on what your business actually needs.

Any financial, supplier, customer, or operational information you share with me is treated as confidential and is never shared with competitors or other clients.

Experienced Leadership, Practical Solutions

The goal is straightforward: address the operational issues getting in the way of your business and leave behind a stronger operation with clearer ownership, better processes, and greater visibility into performance.

If something in your supply chain or operations isn't working the way it should, let's start there.